Company
Creative Technology Ltd
ctl.creative.com
Designation
Worldwide Customer Response Internship
Date Listed
14 Nov 2013
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From 25 Nov 2013 - 28 Feb 2014
Profession
Customer Service / Communications, IT / Information Technology
Industry
Location Name
31 International Business Park. #03-01 Creative Resource. Singapore 609921.
Allowance / Remuneration
$600 - 1,000 monthly
Company Profile
Creative is the worldwide leader in digital entertainment products. Founded in Singapore in 1981, Creative started with the vision that multimedia would revolutionise the way people interact with their PCs.
Famous for its Sound Blaster sound cards and for launching the multimedia revolution, Creative is now driving digital entertainment with cutting-edge audio solutions, premium wireless speakers, high performance earphone products and portable media devices. The company's innovative hardware, proprietary technology, applications and services enable consumers to experience high-quality digital entertainment - anytime, anywhere.
Famous for its Sound Blaster sound cards and for launching the multimedia revolution, Creative is now driving digital entertainment with cutting-edge audio solutions, premium wireless speakers, high performance earphone products and portable media devices. The company's innovative hardware, proprietary technology, applications and services enable consumers to experience high-quality digital entertainment - anytime, anywhere.
Job Description
Maintenance/Development
• Updating Web Documentation: HTML, Java, .asp
• Organizing, consolidating and updating of Product Technical information/comparision guide
• Content/Search optimisation:
• Observation & Webtrain portal enhancement: interface, page load, HTML coding and UAT
• Internal ePortal: site maintenance and update: HTML, Java, .asp
Data mining
• Online Sales and Technical Survey data-mining
- TS/OLS survey extraction/categorization
- case lookup summarization
- coaching log report
- compilation of data
• Updating Web Documentation: HTML, Java, .asp
• Organizing, consolidating and updating of Product Technical information/comparision guide
• Content/Search optimisation:
• Observation & Webtrain portal enhancement: interface, page load, HTML coding and UAT
• Internal ePortal: site maintenance and update: HTML, Java, .asp
Data mining
• Online Sales and Technical Survey data-mining
- TS/OLS survey extraction/categorization
- case lookup summarization
- coaching log report
- compilation of data
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Customer Service / Communications, IT / Information Technology
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