- Date Listed
- 29 Jan 2016
- Experience Level
- Entry Level / Junior Executive
- Job Period
- Flexible Start, Permanent
- Profession
- Customer Service / Communications
- Industry
- Computer and IT
- Location Name
- Singapore
- Company Profile
- Coursepad is a intelligent, personalised learning environment that
delivers the most helpful, relevant and popular learning content to
supercharge workplace learning. Our recommendation engine generates
highly relevant learning recommendations based on the job, social and
learning profiles of your learners and helps large organisations
up-skill their workforce at scale.
We pride ourselves in inspiring organisations to adopt innovative mobile learning solutions and have conceptualised and developed solutions for organisations like Standard Chartered Bank, the Civil Service College and Sharma Leadership International. We were awarded the ACE Startup Grant and were chosen as the Most Innovative Startup in the IdeasInc Business Competition in 2013. - Job Description
- Job Description
If you're a team player that enjoys learning, has a passion for personal development and working in a world-class environment, you’ll love working with us!
We are looking for Customer Support Officers that will be stationed in Smart City Medini near Johor, Malaysia. The role would have you helping our clients to install, configure, test and adopt our software.
You will be our front-line support that will respond to issues reported via phone or email and ensuring all issues are expediently addressed, resolved, and documented. We’re depending on a great candidate like you to truly delight our customers!QualificationsOther InformationHere's what we are looking for:
- Candidate must possess at least Diploma or Bachelor’s Degree.
- Excellent people & customer service skills.
- Excellent verbal and written communication skills.
- Previous experience working in related industries would be preferable.
- Excellent command of English proficiency in both oral and written.
- A self-starter, fast & agile learner, and keeping up with the trends.
- Have a good time management to fulfill the deadlines.
- Ability to speak Mandarin in oral and written to liaise with mandarin speaking counterparties will be a big bonus.
This job is open for passionate, driven and talented individuals to be working in the Smart City of Medini, Johor, Malaysia (just 15 minutes away from Singapore).
IMPORTANT - Failure to follow the steps below will cause your application to be rejected:
Send us your CV with attached photograph in a PDF format
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- Company:
Coursepad - Designation:
Customer Support Officer - Profession:
Customer Service / Communications - Industry:
Computer and IT