SSA Consulting Group Pte Ltd – Receptionist

Company
SSA Consulting Group Pte Ltd
ssagroup.com
Designation
Receptionist
Date Listed
13 Aug 2015
Job Type
Entry Level / Junior Executive
Full/PermPart/Temp
Job Period
Immediate Start - Flexible End
Profession
Admin / Secretarial, Customer Service / Communications
Industry
Public Service / Education / Publishing
Location Name
Jurong, North Region
Allowance / Remuneration
$800 - 1,800 monthly
Company Profile
Established since 1986, SSA Consulting Group provides a wide spectrum of consulting and training services to meet various business and corporate needs. We pride ourselves as a one-stop business service provider. Since our establishment, we have helped enterprises achieve sustained shareholder value growth through the development and implementation of innovative business and management strategies and delivery of professionally designed and developed various training programmes inclusive of WSQ – ES (Workforce Skills Qualification - Employability Skills) under SPUR(Skills Programme for Upgrading and Resilience).

SSA Consulting GroupTM is also a WDA’s accredited CET Centre (Continuing Education and Training Centre) for WSQ ES. Some of our popular WSQ – ES Programmes including Workplace Literacy Programme, soft skills programmes as well as computer programmes targeting at working adult to increase their employability in Singapore job market.

More than 90,000 participants have benefited from our various training programme and the number is still growing strong.

As an employer, we believe in fairness and merit-based performance. We believe in making the difference in people’s life through our various services, including our own valuable staff. Join us today and MAKE the DIFFERENCE!
Job Description
Receptionist (Full-time & Part-time)
Job Specifications:
  • Create a warm welcome for all walk-in and call-in clients 
  • Responsible for day-to-day operations of the classrooms
  • Attend to all calls and transfer them to relevant staff / department if required
  • Attend feedback, general enquiries, appointments and reservations
  • Handle all course and test enquiries to all walk-ins and call-ins participants
  • Record all calls received on daily basis
  • Follow-up call to potential participants
  • Scan, sort and save documents in specific folders as instructed
  • Accept payments and handle public registrations including online registrations
  • Liaise with trainers for all queries on ongoing classes
  • Direct participants, trainers, clients and visitors to their respective rooms
  • Upkeep cleanliness in the receptionist and lounge areas
  • Any other ad hoc duties as assigned

Job Requirements:
  • Minimum ‘O’ Level or WPLN Level 6 and above
  • Keen to interact with people and possess good customer service skills
  • Good telephone etiquette
  • Friendly disposition and keen on providing the best service for our clients
  • Good English proficiency in both written and verbal is expected.
  • Ability to speak and write in Mandarin is an added advantage to deal with Chinese speaking clients
  • Able to explain our diverse training programmes to walk-in and call-in clients
  • Polite and have passion in sharing the benefits of training programmes to clients
  • Must be able to use Microsoft Word, Excel and PowerPoint
  • Professional and punctual
  • Possess communication and interpersonal skills
  • Possess can-do attitude, persistence and positive mindset about work
  • Meticulous and attentive to details
  • Responsible, trustable and able to work under pressure
  • Independent and a good team player
  • Confident, have a pleasant disposition and well-groomed
2 Full-time & 1 Part-time position available at Admiralty
1 Part-time position available at Jurong
This position is already closed and no longer available.  You may like to view the other latest internships here.

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