SSA Consulting Group Pte Ltd - Receptionist

Company

SSA Consulting Group Pte Ltd

Designation

Receptionist

Date Listed

21 Jul 2015

Job Type

Entry Level / Junior Executive

Job Period

Immediate Start - Flexible End

Profession

Admin / Secretarial, Customer Service / Communications

Industry

Public Service / Education / Publishing

Location Name

Jurong, North Region, Paya Lebar

Allowance / Remuneration

$800 - 1,600 monthly

Company Profile

Established since 1986, SSA Consulting Group provides a wide spectrum of consulting and training services to meet various business and corporate needs. We pride ourselves as a one-stop business service provider. Since our establishment, we have helped enterprises achieve sustained shareholder value growth through the development and implementation of innovative business and management strategies and delivery of professionally designed and developed various training programmes inclusive of WSQ – ES (Workforce Skills Qualification - Employability Skills) under SPUR(Skills Programme for Upgrading and Resilience).

SSA Consulting GroupTM is also a WDA’s accredited CET Centre (Continuing Education and Training Centre) for WSQ ES. Some of our popular WSQ – ES Programmes including Workplace Literacy Programme, soft skills programmes as well as computer programmes targeting at working adult to increase their employability in Singapore job market.

More than 90,000 participants have benefited from our various training programme and the number is still growing strong.

As an employer, we believe in fairness and merit-based performance. We believe in making the difference in people’s life through our various services, including our own valuable staff. Join us today and MAKE the DIFFERENCE!

Job Description

Receptionist (Full-time / Part-time)

Job Specifications:

Create a warm welcome for all walk-in and call-in clients
Responsible for day-to-day operations of the classrooms
Attend to all calls and transfer them to relevant staff / department if required
Attend feedback, general enquiries, appointments and reservations
Handle all course and test enquiries to all walk-ins and call-ins participants
Record all calls received on daily basis
Follow-up call to potential participants
Scan, sort and save documents in specific folders as instructed
Accept payments and handle public registrations including online registrations
Liaise with trainers for all queries on ongoing classes
Direct participants, trainers, clients and visitors to their respective rooms
Upkeep cleanliness in the receptionist and lounge areas
Any other ad hoc duties as assigned

Job Requirements:

Minimum ‘O’ Level or WPLN Level 6 and above
Keen to interact with people and possess good customer service skills
Good telephone etiquette
Friendly disposition and keen on providing the best service for our clients
Good English proficiency in both written and verbal is expected.
Ability to speak and write in Mandarin is an added advantage to deal with Chinese speaking clients
Able to explain our diverse training programmes to walk-in and call-in clients
Polite and have passion in sharing the benefits of training programmes to clients
Must be able to use Microsoft Word, Excel and PowerPoint
Professional and punctual
Possess communication and interpersonal skills
Possess can-do attitude, persistence and positive mindset about work
Meticulous and attentive to details
Responsible, trustable and able to work under pressure
Independent and a good team player
Confident, have a pleasant disposition and well-groomed

2 Full-time positions available at Paya Lebar and Admiralty.

1 Part-time position available at Jurong East.

This position is already closed and no longer available. You may like to view the other latest internships here.

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SSA Consulting Group Pte Ltd – Receptionist

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