DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide.
Undertake additional tasks and responsibilities deemed necessary by the Sales Planning and Development Manager.
Coordinate between various parties and/or sections for information to deliver the required report.
Generate reports and archive them accordingly
Administer any changes to the database and ensure data integrity.
Collate reports from individual sales and prepare a consolidated report for Management. Understand the various internal systems and its linkages to each other to extract the appropriate data from, as and when required.
Manage the vast amount of data and manipulate them for various uses. Assist to build databases and data warehouse for analysis and archive purposes.
Design, build and generate ad hoc reports as and when required.
Monitor sales processes and activities. Ensure that the system in place to measure these activities is updated and captures all key indicators and other relevant measurements.
Analyse reports and highlights areas of opportunities or concerns to Management for action.
- Assist where necessary to prepare summary consolidations, evaluations, commentaries and
presentation of actual monthly results as compared to budget, forecast, and last year. Including
key findings and suggestions for achievement of business objectives.
Provide support with post implementation projects tracking and performance.
Assist in developing & deploying efficient tools & sales processes
Must be able to communicate effectively and clearly, in writing and orally, both in one-on-one and in group presentation situations. Able to interact and communicate with all levels of staff and management.
- Possess excellent analytical, organizational, and interpersonal skills.
Possess strong knowledge of Windows PC and Excel
applications. Experience with database applications such as MS Access
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- Company:
DHL eCommerce ( Singapore) Pte Ltd - Designation:
Sales Support Analyst - Profession:
Logistic / Supply Chain / Transport - Industry:
Logistics