Zimplistic Pte Ltd – Customer Service Intern

Company
Zimplistic Pte Ltd
zimplistic.com
Designation
Customer Service Intern
Date Listed
02 Mar 2015
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Flexible Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Location Name
West Region
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile
Zimplistic is a Singapore based product design and R&D company pioneering new ways to leverage robotic technology to improve our daily lives. Our flagship innovation Rotimatic (www.rotimatic.com) is set to simplify the lives of millions of people and enable busy individuals to eat fresh homemade food conveniently. Check out Rotimatic in action at this link - https://www.youtube.com/watch?v=M6z6-eq0RT8
Job Description
  •  Answer customer questions using Zendesk
  • Update our general inquiries templates
  • Escalate challenging queries to the appropriate department
  • Liaise with the engineering, marketing and business team to give our customers the most up-
    to-date support
  • Collect in person feedback during live user tests and product demos

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