Discover your passion in live and vibrant work environment where you will have a big impact on Training Development. This position is only for people who are enthusiastic about variety of tasks, have proactive attitude is people person. If you miss below requirement but you feel it’s a perfect position for you – apply!
We are:
Wine Connection is the largest chain of wine shops in the region, with 46 outlets (10 in Singapore) and 16 fully fledged restaurants (3 in Singapore), and counting! Our dynamic team leverage on our wine expertise with weekly training on our exclusive wines and numerous opportunities to meet wine-makers visiting us from around the world.
Responsibilities:
1. Develop and incorporate On-Job-Training materials in F&B and Retail
2. Conduct OJT, Product, Service Standards trainings in Outlets
3. Conduct assessments and analyze of training impacts
4. Manage incorporation of employees into new positions
5. Handle with training documentation and reporting
6. Cooperate with training partners on training’s delivery
7. Mange 2014 training calendar and follow arranged schedule
8. Liaise with F&B and Retail Management on training schedule
9. Identify and implement Induction Programme for all new employees
10. Record, monitor and assess results of employee effectiveness and performance in job roles
11. Identify and implement improvements to performance and effectiveness
12. Liaise with other members of the Management to actively promote training opportunities, exchange information and increase professionalism
13. Maintain high standard of personal presentation
14. Identify and recommend tactical action to Operational Management to achieve in job role
Requirements:
1. Diverse experience in Customer Service on different levels is a must
2. Experience in Trainer position required
3. Exceptional administrative skills
4. Experience in developing and conducting trainings
5. 5.5 days working week including Saturday trainings
6. Being able to commit to 50% office work and 50% on field training
Benefits:
1. Attractive salary
2. Working for famous brand with numerous awards
3. Full responsibility position
4. Corporate discounts and benefits apply after 3 month probation
5. Company sponsored Trainer courses (WTP, ACTA, etc.) and wine trainings
Related Job Searches:
- Company:
Wine Connection - Designation:
Training Manager (On Training) - Profession:
Education / Training, Food Services / F&B, Sales / Retail - Industry:
Retail / eCommerce