Upside Motion – Client Services & Sales Intern

Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the Upside Motion instructors to ensure a successful class check-in process
• Work as a cohesive team with all Upside Motion staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct Upside Motion aesthetic, appearance, atmosphere and culture
• Making sales call
• Take in appointment and class bookings, manage instructors schedule

 Requirements

• MUST BE ABLE TO WORK A MINIMUM OF 20 HOURS PER WEEK
• Must have weekend, holiday and some early morning/late evening weekday availability
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be willing to initiate tasks and perform duties without direction
• Must have excellent communication skills and be able to work with a wide range of personalities
• Must have outstanding customer service and problem solving skills
• Must have a positive, can-do attitude
• Must have a friendly and professional phone and email etiquette
• Must have superior organizational skills
• Must have the flexibility to work a non-traditional schedule
• Proficient in MS Word and Excel
• Retail and hospitality background/experience preferred