Training Vision Institute Pte Ltd – Customer Service Officer

Established since 1991, we are one of the leading training providers and human capital consultancy firms in Singapore. We believe passionately in developing human capital – an essential that contributes to the success of an individual, an organization, a nation.

We offer a wide range of Workforce Development programmes, with an integrated and holistic approach towards the design and methodology of training and capability development. We also offer consultancy services where customised solutions are created to suit your company's needs.

Job Responsibilities

·         Performing front line duties like attending to course enquiries and walk in.

·         Answering phone calls and addressing their enquiries over the phone.

·         Attending to participants who are facing course issues and assisting them adequately to resolve them

·         Giving participant a warm and welcoming experience when they step in our centers and creating a conducive learning environment for them.

Job Requirements

·         Interns preferably from a service oriented field like Hospitality, Retail, Service or equivalent.

·         Basic knowledge of Microsoft Word, Excel and Power point.

·         Enjoy serving people with a vibrant and positive attitude.