The Oddle Company – Customer Success Intern

Company
The Oddle Company
oddle.me
Designation
Customer Success Intern
Date Listed
04 Jul 2016
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Aug 2016, For At Least 3 Months
Profession
Customer Service / Communications, General Management
Industry
Computer and IT, Retail / eCommerce
Location Name
71 Ayer Rajah Crescent
Allowance / Remuneration
$700 - 900 monthly
Company Profile

About Oddle

Some say we are starting to look like Shopify for F&B, others say we bear a semblance to Foodpanda or Grubhub; those are glowing testaments to what we are trying to achieve, but we are looking to be more than that. So. Much. More.

Oddle is a Singapore-based startup that is looking to provide a comprehensive solution that allows F&B merchants to establish new channels and reach out to an infinitely larger pool of non dine-in consumers. In doing so, we endeavour to create an F&B eco-system that is sustainable, merchant-centric, and brings great value to all parties. After a span of over 2 years, more than 1300 brands over 1400 outlets have come onboard with us, some of them are Paul, Lady M, Paris Baguette, Shangri-La Hotel, JK Don and many more. We are present in Singapore, Hong Kong, Taiwan, Malaysia and Indonesia and are looking to establish our presence in more cities in 2016.

To find out more about us, please visit our website at http://oddle.me or our facebook at https://www.facebook.com/oddlefnb

Job Description

Responsibilities

  • Play a key role in post-sales services to merchants and support the Singapore Customer Success team

  • Assist in on-boarding of merchants which include providing training for the merchants on how to use the system, system deployment, set-up menus for merchants

  • Follow-up on account receivables

  • Ad-hoc duties as required


Requirements

  • Self-driven with the ability with start and get things done

  • A natural people person who possesses a good interpersonal skills

  • Good communication skills in English and Mandarin/Malay to communicate with Chinese or Malay speaking merchants

  • Good organising and management skills to multitask under pressure

  • Creative problem solving skills

  • Customer-oriented, cheerful and a positive attitude

  • Be interested in the Food & Beverage industry in Singapore

  • Candidates must possess proper visas to work in Singapore


What we offer: 

  • Fun, youthful and dynamic working environment

  • Meaningful and exponential learning opportunities

  • Constant coaching from peers and senior managers
This position is already closed and no longer available.  You may like to view the other latest internships here.

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