Tetherfi a.k.a. Interlink Network Systems Pte Ltd – Quality Assurance Engineer

Company
Tetherfi a.k.a. Interlink Network Systems Pte Ltd
ilinknet.com.sg
Designation
Quality Assurance Engineer
Date Listed
11 Jun 2015
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Intern/TS
Job Period
Immediate Start, For At Least 1 Month
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
East Region
Allowance / Remuneration
$1,200 - 2,000 monthly
Company Profile
Tetherfi is a communications provider with extensive experience in Voice, SMS, Email, Fax, Video & Chat communication channels with focus to enhance customer experience. Our independent, vendor-neutral perspective and extensive experience — from business case analysis to post-deployment tuning, from RFP’s to application code — means we know where these communications technologies make sense and where they don’t, how to make them work and deliver value.
Tetherfi’s focus in enhancing ‘agent-service’ & ‘self-service’ (automated service) has resulted in innovative products and integrated solutions using standards-based (VoiceXML, TSAPI, JTAPI, SIP, XML, SOA, RTMP, FaxOverIP, Cordova) framework which has enabled many of our customers to optimise the current investment by integrating IT-applications and communications infrastructure with CRM/backend systems.
Leading Banks & other verticals in Asia have deployed our flagship Omni Channel Management suite of products and solutions integrated with Avaya Infrastructure to support Self-Service, Agent Assisted & other add-ons for their Digital Interactions, Customer Experience Management and Contact Centre Transformation/ Optimisation integrated with CRM & Core Banking applications. 
Job Description
QA Engineer Intern will be required to map requirements to create test scripts material and execute the test cases. He/she will work closely with Business Analysts and senior software engineers to provide fixes, add in features into applications and make consistent improvements to the software. Will also assist in deploying & migrating the fixes provided by Software Engineers. Will report to customers on the status & track issues to customer stakeholders.

Requirements/Skillsets:    Good communication skills, both written and verbal are required. Good computer knowledge with Degree or Diploma in computers preferred. Candidates will be required to effectively communicate onsite with banking/financial service customers on the requirements and dependencies to customers on the operation & deployment of the software, which helps in improving customer experience. Good troubleshooting skills with basic knowledge of software installation and deployment. Resourceful and Fast learner.

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