Company
ShopBack
shopback.com
Designation
Online Community Manager (Internship)
Date Listed
12 May 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 3 Months
Profession
Marketing / Public Relations
Industry
Computer and IT, Retail / eCommerce
Location Name
Singapore
Allowance / Remuneration
$800 - 1,200 monthly
Company Profile
ShopBack is a platform for e-commerce discovery and loyalty. We
influence consumers to shop online by providing cashback and
personalized recommendations that help them make better purchasing
decisions for travel, fashion & electronics. We partner with local
& global e-commerce merchants to bring the best deals and promotions
for our users.
We are currently the highest ranked e-commerce loyalty website in Singapore and we are looking for highly motivated individuals to grow our team. Do visit us at www.shopback.sg to find out more about what we do, and apply to join our fun and dynamic team today!
We are currently the highest ranked e-commerce loyalty website in Singapore and we are looking for highly motivated individuals to grow our team. Do visit us at www.shopback.sg to find out more about what we do, and apply to join our fun and dynamic team today!
Job Description
As part of the operations team based in Singapore, you will work closely
with the Director of Operations to manage official and unofficial
outreach on popular forum sites that our customers are active on. We
want you if you love online shopping and our concept of helping
customers save!
Your roles will include the following:
Your roles will include the following:
- Managing the official and unofficial customer outreach channels on forums
- Listen to customer’s needs and requests, process the information, and deliberate a best-response in line with the team’s business objectives
- Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships
- Head all reconciliation and damage control in PR matters
Job Requirements:
- Familiar with local forums administration and categories, e.g. hardwarezone, vr-zone
- Strong interpersonal and communication skills
- Good command of English
- Patient and courteous
- Active listener and empathetic, yet objective, business-oriented, and able to think and respond on your feet at the same time
- A strong will to learn and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
ShopBack - Designation:
Online Community Manager (Internship) - Profession:
Marketing / Public Relations - Industry:
Computer and IT, Retail / eCommerce
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