Shang Market Pte Ltd – Customer Relations Associate

Company
Shang Market Pte Ltd
staffondemand.sg
Designation
Customer Relations Associate
Date Listed
25 Nov 2014
Job Type
Entry Level / Junior Executive
Part/Temp
Job Period
Flexible Start, For At Least 1 Month
Profession
Customer Service / Communications
Industry
Others
Location Name
Singapore
Allowance / Remuneration
$8 hourly
Company Profile
Shang Market is an exciting new start-up venture which was conceptualized with the idea of bridging the gap between the rapid and explosive growth of the internet and traditional successful businesses. We provide a conglomeration of services targeting how to leverage on the massive growth of the internet to value-add to traditional businesses.
Job Description
Job Description
  • Research
  • Monitor and analyse social media campaigns
  • Collaborate with Customer Relations department to ensure timely, constructive response and action taken on all customer complaints
  • Marketing
  • Product listing
  • Photo-taking
  • Assisting Executive or Superior with any other task assigned
  • Any ad-hoc duties as assigned
Qualifications
  • Minimum GCE ‘O’ Level with 1-2 years’ experience in customer service preferred
  • Fluent in English and Mandarin
  • Customer service oriented, possess initiative, proactive and able to multi-task
  • Proficient in Microsoft Office
  • Able to start immediately or within short notice
  • Singaporean and SPRs preferred
Other Information

Midas Touch Asia Enterprise Award 2013 - Bronze

In June 2013, Shang Market reached out to the market with their value proposition and closed their first angel round in less than one week. The company was setup in July 2013, with their minimal viable product (MVP) targeted to launch in September 2013. Shang Market already has a list of more than 30 merchants ready to sign up even before the launch of their BETA platform.

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