- Date Listed
- 27 Jan 2016
- Experience Level
- Entry Level / Junior Executive
- Job Period
- From Mar 2016, For At Least 6 Months
- Profession
- General Management, Risk / Product / Project Management
- Industry
- Others
- Location Name
- 11 Bishan Street 21 Singapore 573943
- Company Profile
- Bosch is a leading global supplier of automotive and industrial
technology, and of customer goods and building technology. Bosch has
been present in Singapore since 1923 and is the Asia Pacific regional
headquarters.
Bosch regards diversity as an asset and precondition for our global success. Openness and tolerance create a working environment in which creativity, innovative power and enterprise can flourish in each of our employees. Whether as a student, graduate, specialist or manager – Bosch provides a wide range of applicants many different ways to start a career in a broad field of operations, while also encouraging personal development opportunities. - Job Description
Project Management & Business Analyst Support
1. Work closely with ASEAN clients and the business to identify and analyses business processes and work flows.
2. Facilitating workshops for the Project.
3. Documentation of process and work flows.
4. Development of clear and detailed process maps and business requirements.
5. Support in developing change request for the identified business gaps
6. Identifying issues and risks
7. Support Customer Service team with order processing and expediting
8. Develop Knowledge Elements/Work instructions for the To-Be business processes.
9. Develop and create standard reports for Customer Contact Services
Customer Supply Chain Service (CUS) Project
1. Work on defining business processes for O2C, Customer complaints and enquiries.
2. Prepare documentation and release it in SOCOS for APSE
3. Establish training modules that can be deployed during the projects, but also interactive web-based for future training.
4. Support implementation of project with various tasks: telephony system and customer contact infrastructure set-up, mapping of calls requirements, monitoring risks and reporting on deviations.
5. Supporting with communication to internal and external stake-holders
6. Drive implementation together with business lead and extended team from Manila.Learning Outcome:
- Project Management Skill
- Supply Chain Business Process Knowledge (Sales & Distribution)
- Working with Interdepartmental Functions
- Process Optimisation via VSDiA methods and tools
- International teams collaboration
Requirements:
- Meticulous and pay close attention to details
- Good spoken and written communication skills
- Small projects coordination experience
- Punctual and able to deliver reliably on time
- Good with analysis and interpretation of data
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