Quandoo is Europe’s fastest-growing real-time reservation platform for restaurants. In 2 years, Quandoo expanded into 12 countries and 100+ cities and seated more than 4 million diners in 5,000+ restaurants. As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservation management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from online and mobile channels. Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand. Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice. With just a few clicks diners select from a wide range of local favorites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points. Headquartered in Berlin, Germany, with international footprints in Austria, Switzerland, Italy, Turkey, the UK, the BeNeLux, Poland, South Africa, Middle East and Singapore; our vision is to grow Quandoo to the world’s leading marketplace for dining experiences.
Your responsibilities:
· Responsible for our most important asset - our customers and partners.
· Adoption of booking requests and forwarding them to our partners.
· Tasks in the back office on reservations, products, services and concierge service.
· Optimizing and maintaining the existing customer network.
Requirements:
· Interests in calling and good speaking skills.
· Very good English (spoken and written), Cantonese or Mandarin a major plus.
· Willingness to work on weekends.· Flexibility, team orientation and startup mentality.· Good MS Office skills.Related Job Searches:
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Quandoo - Designation:
Customer Support Intern - Profession:
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