We are young, creative and energetic. We like to help. We love what we do.
QJump! is a one stop shop F&B mobile application, designed to create a better environment for food community. Our system is also developed to to support food and beverage businesses with their operations and customer management, via various platforms and through its social application and customer analytics.
We are looking for a new hire to be part of our startup journey. If you are interested about digital startup and entrepreneurship, as well as healthy working lifestyle and learning more about digital & F&B world, we invite you to get in touch with us.
(Regular working time: Monday - Friday, 9.30 - 4.30PM)
Accounts & Customer Service Support
(Note that trainings will be given for this job & minimum commitment is 2-3 months)
As Customer Service Support - Responsibilities
- Handling sales transaction/service order.
- Liaising with customers in sales transaction related matters.
- Analyze customer information & upkeep good customer experience.
- Administrative tasks & customer newsletter update.
- Keep records & reports of customer database, interactions, process customer accounts and file documents.
As Account Support - Responsibilities
- Handling sales transaction/service order.
- Assist in account management and sales/marketing support.
- Administrative duties & account database updates
Minimum Requirements
- Pleasant email & phone etiquette
- Task-focused, meticulous, accurate and resourceful
- PC proficient, especially in Microsoft Excel & Word.
- Prefer Higher Nitec or Poly Dip.
- Able to work shift & weekend if necessary.
- Allowed to work in Singapore.
- Singaporean and SPR.
Preferred Requirements
- Candidates with at least 1 year related customer service experience and proven ability in performing basic administrative duties would have an added advantage.
- Advantage if proficient in Illustrator/Photoshop
Some Benefits
- Healthy lifestyle of startup environment.
- Incentives can be offered for business referrals / sign ups (optional program)
Related Job Searches:
- Company:
QJump Creative Solutions - Designation:
Account & Customer Service Support - Profession:
Admin / Secretarial, Customer Service / Communications, Food Services / F&B - Industry:
Computer and IT, Retail / eCommerce