- Date Listed
- 04 Nov 2013
- Experience Level
- Entry Level / Junior Executive, Experienced / Senior Executive
- Job Period
- Flexible Start, For At Least 6 Months
- Profession
- Engineering, IT / Information Technology, Risk / Product / Project Management
- Industry
- Location Name
- 1 Fusionopolis Walk, #12-01/02 South Tower, Solaris, Singapore 138628
- Company Profile
- NXP Semiconductors N.V. (NASDAQ: NXPI) creates solutions that enable secure connections for a smarter world. Building on its expertise in High Performance Mixed Signal electronics, NXP is driving innovation in the automotive, identification and mobile industries, and in application areas including wireless infrastructure, lighting, healthcare, industrial, consumer tech and computing. NXP has operations in more than 25 countries, and posted revenue of $4.36 billion in 2012
- Job Description
- Provide 1st line support tocustomers with their questions about any of NXP products
- Data entry and maintenance of technical support database (SFDC/Feedback Handler)
- Generate reports/statistics for individual regions after defined KPI
- Filtering, cleaning up and preparing tickets/articles for the knowledge management database
- Preparation of training materials around technical support organization
- Working on social media projects
- eSupport administration on Intranet and homepage creation activities
Requirements
-
Electrical engineering i.e. polytechnic student 2nd year onwards / undergrads is desired
-
40-60hours per month, 6-12months period
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NXP Semiconductors - Designation:
Technical Marketing Support - Profession:
Engineering, IT / Information Technology, Risk / Product / Project Management
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