NEURONES-IT is the IT services company of the NEURONES Group, which is one of the top 10 listed IT group in France. NEURONES Group is listed at EURONEXT and has a revenue of €380m in 2014 with 4,000 employees globally. For more than 30 years NEURONES has been paving the way of IT in France and has developed its business globally. The group management is strong and financial results are healthy.
NEURONES-ITfocuses its offering on IT infrastructure: Consulting, Transformation and Operations. 85% of CAC40 companies are outsourcing their IT services to NEURONES-IT. In Singapore our local team of 40 workforce is providing IT outsourcing services to large and small clients, with a regional reach. NEURONES-IT has strong expertise in infrastructure services including Cloud, Datacentres, Security, Virtualisation, Mobility, Networks.
NEURONES-IT services aimed at international companies and public sector bodies looking for a flexible and cost-effective framework to implement and operate IT infrastructure, geared towards enhanced efficiency and customer satisfaction.
Who are we?
NEURONES-IT is the IT services company of the NEURONES Group, which is one of the top 10 listed IT group in France. NEURONES Group is listed at EURONEXT and has a revenue of €380m in 2014 with 4,000 employees globally. For more than 30 years NEURONES has been paving the way of IT in France and has developed its business globally. The group management is strong and financial results are healthy.
NEURONES-IT focuses its offering on IT infrastructure: Consulting, Transformation and Operations. 85% of CAC40 companies are outsourcing their IT services to NEURONES-IT. In Singapore our local team of 40 workforce is providing IT outsourcing services to large and small clients, with a regional reach. NEURONES-IT has strong expertise in infrastructure services including Cloud, Datacentres, Security, Virtualisation, Mobility, Networks.
What are we looking for?
In the context of team expansion, NEURONES-IT Asia is currently looking for a dynamic and motivated IT Infrastructure Intern to join our fast-growing team!
Successful internship can lead to full-time position within our organization.
What will you be doing?
As an IT Infrastructure Intern, a typical day might include the following:
Provide 1st Level Support to customers across APAC region Sites:
- End user support and orientation
- Ensure any incident and service request is fully recorded, managed and tracked (ITIL practices)
- Track progress of incidents through the team and escalate to management to avoid SLA breaches
- Manage monitoring platform to support customers IT platform
- Deploying, maintaining, and configuring, workstations, laptops, printers & peripheral equipment
- Maintaining hardware and software warranties, keeping hardware and software inventory up to date
- Switch, computer: support, troubleshooting, maintenance and upgrades
Higher profile could be involved on monitoring project upgrade and deployment project.
What skills do we look for?
You are familiar with the following set of technologies:
- Windows 7 & Windows 8.1
- TCP/IP networking knowledge (Basic switch configuration)
- Active directory
You also have the following skills:
- Exchange
- Office 365
- Firewall (basic knowledge on Cisco ASA or SonicWALL)
What do we expect from you?
- IT studies, IT diploma under preparation
- Desire to work in the IT/Infrastructure/Networking/Systems field
- Communication and customer service skills, willing to learn and grow
- Autonomous, know how to liaise with external vendors and internal teams
- ITIL certification and Service now experience are a plus
What do we offer?
- An opportunity to make a big impact and to work in a fun and dynamic environment with real responsibilities
- An opportunity to evolve in a fast-moving and international environment, dealing with all kind of different countries and cultures
- A 4-6 months internship contract that could lead to a full-time position
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Neurones-IT Asia - Designation:
IT Infrastructure Intern - Profession:
IT / Information Technology - Industry:
Computer and IT