Company
Jarenis Holdings Pte Ltd
yacht21.com.sg
Designation
Online Customer Services & Marketing Intern
Date Listed
30 Oct 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Nov 2015, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
1001 Jalan Bukit Merah #05-08 Singapore 159455
Allowance / Remuneration
$600 - 1,500 monthly
Company Profile
Relaunched in 2013, YACHT 21 is a Singapore-based Cruise Wear label that fuses fashion with functionality, while striking a perfect balance between the casual and classy. Inspired by the lifestyle of yachters, holiday makers and the simple elegance of Scandinavian designs, YACHT 21 was born. To better suit the region's tropical climate, YACHT 21 places strong focus on creating summer-friendly collections all year round. The brand integrates lightweight and breathable materials such as denim, cotton and poplin to fulfil all metropolitan ladies' actual day-to-day needs.
Job Description
- Deliver retail and customer service activities within to optimise and exceed sales targets, profitability and customer satisfaction in conjunction with the Online retail & Stock manager
- Develop and manage the Online Shop whilst also being innovative with regards to marketing campaigns.
- Manage payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
- Organise and dispatch daily customer orders. Manage refunds and returned items.
- Respond to telephone and internet queries and ensure effective communication is taken and maintain customer service levels
- Carry out duties to help support the Yacht 21 mission statement in line with the Company’s core values
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