$500 - 800 monthly Part/TempIntern/TS
This position is already closed
- Date Listed
- 11 Jun 2015
- Experience Level
- Entry Level / Junior Executive
- Job Period
- Immediate Start - Flexible End
- Profession
- IT / Information Technology
- Industry
- Computer and IT
- Location Name
- East Region
- Company Profile
iEG Line of Business consists of:
- Consulting Services
- Infrastructure Platform
- Application Platform
- Support Services
- Onsite Facility Management
- Offsite Helpdesk Management
- Product Development
- Job Description
Job Role
Technical Support Associate
Primary Purpose
The Technical Support Associate is responsible to provide IT infrastructure support to user when there are problems encountered with usage of an application, system or device. Responsible to implement operational and maintenance procedures of hardware and software.
Responsibilities- Simulate failures for further analysis of failing device
- Implement operation and maintenance solution in-time and effectively to fulfil customers' requirement and solve technical issue
- Construct and maintain up-to-date problem database to ensure accurate and sufficient information for maintenance and troubleshooting
- Perform on-site survey
- Install, configure and upgrade desktop or point-of-sales hardware and software for optimal performance
- Perform acceptance testing of installed / upgraded equipment
- Induct and train users on using and optimising desktop or point-of-sales hardware / software applications
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Innovative Enterprise Group Pte Ltd - Designation:
Technical Support Associate - Profession:
IT / Information Technology - Industry:
Computer and IT
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