Hovono Pte Ltd - Customer Service Executive

Hovono Pte Ltd

$650 - 900 monthly

This position is already closed

Company Profile: HOVONO offers professional brand consultation services for small, medium and gigantic businesses with same level of commitment and professionalism. Following an initial consultation, we develop a precisely customized proposal based on clients' specific needs.
Job Description: Job Description
To serve as receptionist for walk-in customers
Attending to walk-in customers
Attending to all phone-in enquiries and feedback to related parties
Enhancing customer satisfaction by providing solutions to their needs
Ensuring cleanliness and tidiness of Office
Conducting office Tour, if needed
Input of deceased information to system
Ensuring Agents and Customers are aware of the Company’s Regulations
Any other jobs assigned by Manager from time to time
2 shift:
1st shift: 9.30am to 1.30pm (AM)
2nd shift: 2pm to 6pm (PM)

Qualifications
Secondary/NITEC/Diploma in any discipline
Minimum 1 year working experience in customer service
Excellent interpersonal and communication skills
Positive Attitude
Willing to learn
Able to work independently as well as in a team
Possess good communication skills
Able to communicate effectively in English and Mandarin to liaise with mandarin speaking clients
Proficient in Microsoft office (Words, Excel, PowerPoint)

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Hovono Pte Ltd – Customer Service Executive