The Hasse brand captures its core strength in finding that right person for that right job. Hasse believes that each job candidate is an individual with his or her unique skills set and distinctive qualities. At that particular point of our lives, there is always that right job for each of us. The result is a successful match and a long-term relationship between the employee and employer. That is why you deserve this job as much as it deserves you.
This role support the customer service team and is accountable for customs operation activities in FTA related matters for all LOBs/verticals for Singapore Operations. He/She will liaise closely with relevant stakeholders such as customer/vendor /origins, customs office/carriers, regional team and destination offices to ensure compliance of customs/trade compliance requirements to achieve high operations and customer service excellence. In addition, he/she is required to participate in RFQs and lead implementation in FTA related services.
Your Task
Implementation and training of localized standards to relevant functions
Evaluate and review effectiveness of policies and processes from time to time
Ensure appropriate corrective actions are implemented in response to any findings in the import/export compliance audits.
Report generation on work productivity and issues encountered during course of work
Ensure on-time updates in system for customs permit tracking purposes and ensure KPIs are met.
Application of Back to Back Preferential Certification and Certificate of Non-manipulation with SG customs
Requirements
Diploma and above
At least 5 years working experience in logistics/3PL/related industries and/or related roles and responsibilities.
Must pass the SG customs competency test.
Self- driven and motivated
Sales- oriented
Excellent interpersonal, communication and presentation skills
Professional with positive self-image
Possess Customer Service mindset and passion for service excellence
Technology savvy
Experience in Logistics and/or 3PL industries would be a bonus
Singaporeans only
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