Company
GIVEasia.org
GIVEasia.org
Designation
Customer Success Intern
Date Listed
21 Feb 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 5 Months
Profession
Others / General Work
Industry
Computer and IT
Location Name
01-01 Eusoff Business Incubator
10 Kent Ridge Drive
Allowance / Remuneration
$800 - 850 monthly
Company Profile
GIVEasia.org is Asia's first and largest online charity fundraising platform. Learn more about it here - www.GIVEasia.org
Job Description
- Contribute well-written industry user cases and product best practices
- Identify common customer challenges and proactively address them through a variety of mediums and channels
- Respond to high profile, high-impact customer escalations in a fashion that inspires customer loyalty
- Collaborate with team members in Sales, Product, Support and throughout GIVEasia
- On boarding new customers by hosting a kickoff call, coordinating a creative webinar, or advising on best practices for a successful launch
- Sharing customer feedback across our organization to enhance the GIVEasia product
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