Foodpanda Singapore Pte Ltd – Account Manager Intern

Company
Foodpanda Singapore Pte Ltd
foodpanda.sg
Designation
Account Manager Intern
Date Listed
15 Apr 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start - Flexible End
Profession
Customer Service / Communications, General Management
Industry
Retail / eCommerce
Location Name
Central Region (Non Town), Raffles Place / Cityhall
Allowance / Remuneration
$400 - 1,000 monthly
Company Profile
Rocket Internet GmbH is one of the leading on-line venture capital firms and internet startup incubators in the world. Over the past years Rocket Internet has launched some of the most respected internet companies globally, that include Groupon (former CityDeal), GlossyBox, Zalando, eDarling or Wimdu. We were also early investors in companies such as Facebook and LinkedIn.

We are now expanding our South East Asia operations and have launched 8 new ventures called Foodpanda in Singapore, Malaysia, Indonesia, Thailand, Vietnam, India, Pakistan and Taiwan. With rapid expansion plans, substantial financial backing and proven success in international markets, we are set to take the Singapore’s online food delivery business by storm.

It is an incredibly rare opportunity to work for a highly reputed international company, which offers you a challenging but fun and casual working atmosphere.
Job Description
The Account Management Team is responsible for ensuring all restaurants that feature with foodpanda have a best in class experience once they have signed their contracts with the Sales department.. You will work alongside the Vendor Operations and Vendor Services teams to provide operational support to restaurants to optimise their experience..

Responsibilities

  • Head Office point of contact for all vendors featuring with foodpanda

  • Build and manage relationships with foodpanda vendors to optimise their foodpanda experience through operational excellence and tailored marketing strategies

  • Work with sales and vendor operations to ensure your vendors are prepared for their feature, through test orders and automation solutions

  • Liaise with business accounts and internal departments, to solve vendor issues and queries

  • Answer all restaurants inbound phone queries, as well as any escalated written queries within 24 hours

  • Represent the company externally. All communication must be professional, accurate and of the highest quality


Requirements

  • English Language Fluency Required

  • Strong relationship and interpersonal skills to be applied in working with restaurants

  • Thrives in high paced, fast moving environments and is able to make quick, assertive decisions

  • Outstanding attention to detail, and strong organizational skills

  • Proficient with MS Office

  • Strong dispute resolution and mediation skills

  • Strong and proven negotiation experience

This position is already closed and no longer available.  You may like to view the other latest internships here.

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