Company
Aveva Pte Ltd
aveva.com
Designation
Post Sales Technical Intern
Date Listed
10 Mar 2016
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
3A International Business Park
Icon@IBP
#06-06
Singapore 609935
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile
AVEVA Group is a British MNC information technology company, headquartered in Cambridge, United Kingdom.
It provides engineering design, information management solutions, and CAD/CAM software, including specialised technology consulting services for the plant, power and marine industries.
Our Mission:
AVEVA enables the creation and management of complex digital assets, allowing our customers to work globally with less risk, shorter lead times and greater business efficiency throughout the life cycle of physical assets
It provides engineering design, information management solutions, and CAD/CAM software, including specialised technology consulting services for the plant, power and marine industries.
Our Mission:
AVEVA enables the creation and management of complex digital assets, allowing our customers to work globally with less risk, shorter lead times and greater business efficiency throughout the life cycle of physical assets
Job Description
· To assist Technical support (Post-sales) team in managing first line support
- Attend to customer support calls, provide the information to the respective technical consultant, follow up and status update
- Educate the customers on the AVEVA Helpdesk System
- To follow up with respective technical consultant to ensure Support has been provided and
update the status.
- Prepare weekly/monthly reports for the customer support calls, status and pending actions to close the support incident.
- Assist with Preparation of standard training Agenda’s /Schedules
- Training Coordination for Open Training Feedback /Surveys
- Perform other duties as assigned by the Technical Team
An ideal candidate would look like this
• Good writing skills and communication skills
• Detail-oriented
• Can-do attitude
• Have the hunger to learn
• Should be able to commence work immediately
• Should have the relevant pass for residing or studying in Singapore currently
- Attend to customer support calls, provide the information to the respective technical consultant, follow up and status update
- Educate the customers on the AVEVA Helpdesk System
- To follow up with respective technical consultant to ensure Support has been provided and
update the status.
- Prepare weekly/monthly reports for the customer support calls, status and pending actions to close the support incident.
- Assist with Preparation of standard training Agenda’s /Schedules
- Training Coordination for Open Training Feedback /Surveys
- Perform other duties as assigned by the Technical Team
An ideal candidate would look like this
• Good writing skills and communication skills
• Detail-oriented
• Can-do attitude
• Have the hunger to learn
• Should be able to commence work immediately
• Should have the relevant pass for residing or studying in Singapore currently
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Aveva Pte Ltd - Designation:
Post Sales Technical Intern - Profession:
IT / Information Technology - Industry:
Computer and IT
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