Company
Airfrov
glints.com
Designation
Customer Experience and Operations
Date Listed
20 Jan 2016
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Admin / Secretarial
Industry
Others
Location Name
Singapore
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
It all started because Cai Li, the co-founder was always helping his girlfriend to buy beauty products, bags and unique local snacks whenever he travels. So he thought, wouldn't it be awesome if he can help others at the same time? That is why we started Airfrov - to enable shoppers to tap on the burgeoning travellers network to get their favourite brands and unique items, from all over the world. No more shipping restrictions. No more hassle of forwarding items. Get your overseas products from Airfrov.
Job Description
Have you ever wanted a product, only to realise that it's not available in Singapore? With Airfrov, this is no longer a problem.
What is Airfrov?
Airfrov is a peer-to-peer (p2p) platform to match requesters and travellers for the purchases of items that are not available in the requester’s country. Travellers get rewarded for helping requesters buy and bring back items from overseas.
Our vision is to make the world a borderless place for the request of goods, and for Travellers to maximise their under-utilized luggage space. We believe that sharing is caring and we hope to build communal cooperation and shared economies.
I'm sure you must have tried ordering something online or on an application, only to face frustration due to a lack of customer service. At the back of your head, you might have even thought to yourself, "Ugh their service is so ineffective. If only they would change ______ ". If that's you, we need YOU in our customer service and operations team. Raise the standards of customer service and give customers of Airfrov the standard of service that you would want.
Airfrov has been featured in numerous media outlets such as The Straits Times, CNBC Asia, Yahoo! News and 8 Days Magazine. Here's your chance to be part of an exciting and rapidly growing startup.
Primary Roles
Receiving customers when they come by the Airfrov office to deposit / collect items
Gathering of feedback from customers, and channel the information to the team for UX/UI improvement
Backend management of Airfrov's user interface and payment gateway systems
Secondary Roles (Not Mandatory)
Content generation for Airfrov's online and social media platforms
Online and social media marketing to optimise Airfrov's reach on the Internet
Requirements
Must-Haves
Great interpersonal skills
A curious mind and a willingness to question the status quo
Meticulousness
Good-to-Haves (Non-Essential)
Working experience
Basic Photoshop skills
Thick-skinned
What is Airfrov?
Airfrov is a peer-to-peer (p2p) platform to match requesters and travellers for the purchases of items that are not available in the requester’s country. Travellers get rewarded for helping requesters buy and bring back items from overseas.
Our vision is to make the world a borderless place for the request of goods, and for Travellers to maximise their under-utilized luggage space. We believe that sharing is caring and we hope to build communal cooperation and shared economies.
I'm sure you must have tried ordering something online or on an application, only to face frustration due to a lack of customer service. At the back of your head, you might have even thought to yourself, "Ugh their service is so ineffective. If only they would change ______ ". If that's you, we need YOU in our customer service and operations team. Raise the standards of customer service and give customers of Airfrov the standard of service that you would want.
Airfrov has been featured in numerous media outlets such as The Straits Times, CNBC Asia, Yahoo! News and 8 Days Magazine. Here's your chance to be part of an exciting and rapidly growing startup.
Primary Roles
Receiving customers when they come by the Airfrov office to deposit / collect items
Gathering of feedback from customers, and channel the information to the team for UX/UI improvement
Backend management of Airfrov's user interface and payment gateway systems
Secondary Roles (Not Mandatory)
Content generation for Airfrov's online and social media platforms
Online and social media marketing to optimise Airfrov's reach on the Internet
Requirements
Must-Haves
Great interpersonal skills
A curious mind and a willingness to question the status quo
Meticulousness
Good-to-Haves (Non-Essential)
Working experience
Basic Photoshop skills
Thick-skinned
This position is already closed and no longer available. You may like to view the other latest internships here.
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