To be the number one Supply Chain Technology, Analytics and Service Provider in Asia Pacific.
We empower clients with an end-to-end integrated supply chain suite of solutions that incorporates best practice technologies and capabilities.
Founded in 1981, Y3 Technologies Pte Ltd (Y3) is a Singapore-based Software Solutions provider, which has since established a strong record of accomplishment and is steadily expanding its global market presence. Our base of clients attest to the total commitment of Y3 to deliver effective collaborative solutions for businesses by embedding leading edge technologies and exploiting cross-industry best practices in the business solutions.
Y3 offers a full suite of end-to-end supply chain software products and management applications to our customers. Y3’s strength is in developing advance collaborative integrated management solutions in supply chain by applying best practices to eliminate inefficiencies with good visibility on a common platform for all working partners. Our core competency lies in the following area:
1. E-commerce
2. Control Tower
3. Fulfillment, Planning & Optimization, CRM, Loyalty Program.
4. Inventory Management, Warehouse Management, Order Management, Custom Management
5. Data Analytics
Y3 is seeking an intern who is excellent in communications and able to communicate software product knowledge to end users. The role available is the position of a technical writer, who will prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. They will also develop, gather, and disseminate technical information among customers and product owners.
Responsibilities:
· Determine the needs of end users of technical documentation (User Manuals, How-To Manuals, FAQs)
· Study product samples and talk with product designers and developers
· Work with technical staff to make products easier to use and thus need fewer instructions
· Organize and write supporting documents for products
· Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
· Select appropriate medium for message or audience, such as manuals or online videos, preferably familiar with the use of interactive web technologies to blend text, graphics, sound and video
· Standardize content across platforms and media
· Conduct training to end users
· Gather usability feedback from customers, designers through interactions.
· Revise documents as new issues arise
Requirements:
* Preferred Undergraduate Students from:
Arts & Social Science – Communications and New Media
Information Systems – Supply Chain Management/Project Management/Change Management
· Communication skills. Technical writers must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds.
· Detail oriented. Technical writers create detailed instructions for others to follow. As a result, they must be detailed and precise at every step so that the instructions can be useful.
· Imagination. Technical writers must be able to think about a procedure or product in the way that a person without technical experience would think about it.
· Teamwork. Technical writers must be able to work well with others. They are almost always part of a team: with other writers; with designers, editors, and illustrators; and with the technical people whose information they are explaining.
· Technical skills. Technical writers must be able to understand and then explain highly technical information. Many technical writers need a background in engineering or computer science in order to do this.
· Writing skills. Technical communicators must have excellent writing skills to be able to explain technical information clearly. Proficient in written English and Mandarin
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- Company:
Y3 Technologies Pte Ltd - Designation:
Technical Writer Intern - Profession:
Editorial / Linguist / Writing - Industry:
Computer and IT