Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with nearly 1,300 properties in some 100 countries and approximately 188,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®).
DUTIES & RESPONSIBILITIES
Key responsibilities of the intern include:
- Rates/Rate Loading – Continuously updating pricing manual and assist in communicating changes to the field; Run weekly strategic audits to ensure hotels are using the rate plans per the AP rules/governance standards; Run ad-hoc audits for our global/divisional/brand campaigns and follow up with hotels who have not complied
- Performance Analysis/Reporting – Assist in month end divisional performance reporting of our hotels as per the specified Starwood financial formats
- Strategic Pricing Analysis – Aggregate regional, brand, market segment performance analysis of hotels
- Tools and Technology – Overall support of the online revenue plan (sales and marketing reporting tool); Assist in creation of excel based revenue management tools as needed; Assist in creating the relevant manuals and documentations surrounding the tools that have been developed
- HR/Training – Assist in creating the weekly revenue management updates and monthly revenue management newsletter; Coordinating activities between the Senior Director, Revenue Management and the field team of Regional Directors of Revenue Management and property level Directors of Revenue Management
- Inter-Departmental – Support Marketing with coming up with a soft spot calendar for them to work on their promotional activities; Working with Sales to support them on group forecast numbers
- Overall Support to hotels – For any and all the items continuous and ongoing support to the revenue management leaders at a hotel level
REQUIREMENTS
You should be a high-potential intern who is passionate, committed and keen to establish a career in the hospitality industry with the following key competencies and skills:
- Able to commit for a 6-month full time internship from May/ June to end 2016
- Knowledge of basic revenue management principles
- Proficient in MS Office and other statistical software
- Ability to learn new technologies easily
- Excellent communication and presentation skills (written/verbal)
- Confidence, ability to perform well under pressure
- Ability to multi-task
- Ability to analyze and interpret basic financial/market data
- Organizational & time management skills
- Analytical and numerical skills
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- Company:
Starwood Hotels & Resorts Worldwide, Inc. - Designation:
Revenue Management Intern - Profession:
Food Services / F&B - Industry:
Hotel and Accommodation Services