Singapore Human Resources Institute – Executive

Key Responsibilities:

• Attend to all correspondences and provide assistance to SPEC BOD and SPEC members
• Plan and coordinate AGM and BOD meetings including liaising with BOD members, gathering necessary information and preparing essential documents.
• Assist in minutes-taking for AGM and BOD meetings including prepare minutes for approval on time.
• Follow up on action steps after BOD meetings and update GM/BOD of progress.
• Prepare and provide regular work summary report and necessary data to management.
• Conduct regular validation of SPEC membership database and maintain up to date status.
• Handle enquiries and administrate all matters pertaining to SPEC membership including issuing new membership and termination.
• Handle enquiries and administrate all matters pertaining to insurance for SPEC members including insurance renewal and claims.
• Conduct regular membership surveys, compile findings and develop follow up plans based on survey findings.
• Marketing of monthly workshops/events/activities through EDM & cold calling to achieve set KPIs
• Plan and handle pre and post administration of SPEC monthly events, workshops and activities.
• Maintain proper filing system of all documents to ensure good traceability.
• Monitor and follow up on payment by clients/participants and payment to speakers/trainers.
• Maintain up to date records on the status of all works and projects.

Requirements:

• Diploma or relevant qualifications
• Excellent Customer Service skills
• Good Administrative skills
• Able to work independently
• Proficient in English language
• Proficient in MS Office application skills
• Able to commit at least 4 days a week, 7 hours a day