PurpleClick Media Pte Ltd – IT Innovator

We are looking for individuals who are passionate about Digital Marketing with a strong interest in new technology and software And a desire to learn new things to join us as an IT Innovator.

You will be responsible for managing the company’s current and future IT Infrastructural requirements including organization-wide integration of its information systems, software technology and data security management to ensure that it functions effectively to improve operational efficiencies and supports our business growth, ensuring that the IT investments, programs and activities we embark on are most useful, relevant, productive and secured for the users, the company and its clients.

Duties and Responsibilities

1. Enterprise System & Network Administration

• Plan, manage and evaluate the technical planning and installation of LANs/WANs, and other telecommunication systems and equipment (telephony system, biometric system, other assets in the company). Manage, maintain and support the enterprise network, and other telecommunication systems and equipment, and ensure network availability, security and capacity monitoring.
• Manage communications networks based on wired, fibre optical and wireless communication media, evaluate and monitor network infrastructure to ensure network configured to operate at optimal performance
• Prepare and maintain procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks and maintenance instructions
• Monitor network traffic, activity capacity and usage and recommend improvements to ensure optimal network performance.
• Provide specialist skills in supporting and troubleshooting network problems and emergencies.
• Maintain and administer computer networks and related computing environments including computer network, servers, systems software, applications software and all configurations
• Recommend changes to improve systems and network configurations, and determining hardware or software requirements related to such changes
• Diagnose network and system problems
• Perform data backups and disaster recovery operations
• Operate master consoles to monitor performance of servers, computer systems and networks and to coordinate computer network access and use.

2. IT Project & Service Management

• Plan, direct and coordinate information technology projects, and provisioning of IT services
• Assess computing needs and system requirements and specify technology to meet those needs
• Formulate and direct infocomm strategies and plans
• Direct the selection and installation of IT resources and the provision of user training
• Direct infocomm operations, analyse workflow, establish priorities, develop standards andset deadlines
• Establish and manage budgets, control expenditure
• Transition new services/projects intoperation

3. Software & Applications management

• Lead the analysis, development and deployment of business solutions and software applications.
• With functional teams to translate the users’ needs to technical specifications required for system development and deployment.
• Must be familiar with Salesforce. A fast learner in all kinds of new technology from mobile to software development tools and cloud software.

4. Website Administration

• Develop, maintain documentation, policies and instructions, recording operational procedures and system logs
• Develop, coordinate, implement and monitor security measures
• Analyse and make recommendations tenhance performance, including upgrading and acquiring new systems
• Liaise with, and provide guidance to, clients and users
• Modify web page
• Perform web server backup and recovery operations

5. Maintain the privacy and security of all Data information.

• Develop and enforce policy and procedures to ensure the protection of company data and the integrity, security and privacy of information and data entrusted to or maintained by the organization.
• Conduct periodic risk assessment to investigate potential information security violations and provide the necessary recommendation to enforce remedial and preventive actions.

6. Manage 3rd Party application interface and integration including common CRM/ CMS/ database management

7. Any other Ad hoc duties as assigned

• Diploma in Information Technology or its equivalent
• Experience with desktop, laptop, mobile, and server computer hardware.
• Familiar with local and wide area network design, implementation, and operation.
• Familiar with computer peripherals such as printers, monitors, modems
• Familiar with HTML coding, system integration, app development, API linkage
• Familiar with Salesforce and common CMS platform
• Familiar with Google apps for business
• Knowledge in Windows OS and Windows Patching
• Knowledge in Server OS. CCNA certification will be advantageous
• Knowledge in Server Administration (Active Directory, Print/File Server).
• Knowledge in server installation and storage will be an added advantage.
• Demonstrated skills/ability in the following areas:
• Ability to work independently as well as in a team environment;
• Team player
• Good oral and written communication, problem-solving and organizational skills;
• ability to multitask, set priorities and meet tight deadlines;
• strong analytical skills;
• Able to analyze and resolve complex issues, both logical and interpersonal
• flexibility, self-directed and demonstrated initiative, creativity;
• high level of accuracy and attention to detail.
• Demonstrated advanced skills in MS Office, advanced skill and familiar with operating systems such as Windows, Mac and Linux and basic database software (such as MS Access).
• Demonstrated experience with 3rd party software like Salesforce and other automated optimization platform;
• Ability to work with databases and web content management systems. Demonstrated ability to use Google analytics and other web metrics.
• Negotiating with vendors, contractors, and othersBudget preparation and monitoring for necessary changes
• Comprehend complex, technical subjects
• Translate technical language to lay audiences
• Link and apply complex technologies to a strategic plan