Mondo Vantaggio is a multi-label luxury boutique. We carry only the biggest global fashion brands, such as LV, Prada, Gucci, Ferragamo, Givenchy and many more. Our boutique is located at Furama Riverfront Hotel and it is befittingly designed to be grand and lavish.
Opened in March this year, our company has lofty ambitions and a considerable budget set aside to expand fast and take the local luxury market by storm with the most competitive prices in town. Our e-commerce is in the works and thus we need exciting new faces to join us as we embark on this challenging journey to conquer the market.
Despite all the suits and formalities expected of luxury fashion, our marketing and administrative team works on a totally different basis—one that is informal, creative and dynamic! Career progression is definite at the rate we are growing. We welcome anyone with a keen passion for luxury fashion and/or has valuable skills to contribute to our company.
If you love what you’re reading but don’t see a suitable job opening for you (internship etc), feel free to contact us anyway. We cannot and will not resist talent.
Customer Service Executive
With our e-commerce about to commence operations, we will require a full-time customer service executive to help us to communicate with our customers.
- Handle phone calls and emails with regards to sales.
- Familiarize yourself with products so that you can adequately entertain customer enquiries.
- Follow up with customers on queries, requests and complaints on a timely basis to achieve high customer satisfaction levels.
- Manage customer interaction on social media.
- Other ad-hoc responsibilities
Requirements
- 1 year experience in customer service
- Fluent in English. Chinese, Malay and other languages is a huge bonus.
- Excellent communication and interpersonal abilities
- Customer-focused mentality
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