Lazada Group
is pioneering e-Commerce across Southeast Asia.
Launched in 2012, Lazada has grown rapidly to include
over 3,500 full-time employees in the region, with operations in
Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam, and a
sourcing center in Hong Kong that drives cross-border marketplace activities.
Lazada has earned the trust and financial backing of key investors Tesco,
Temasek, J.P. Morgan, Verlinvest, Investment AB Kinnevik and Rocket Internet.
Revolutionizing the way we shop, and perform online transactions across the
region, Lazada has an online footprint of approximately 4 million
daily visits to its websites, and the largest Facebook following in Southeast
Asia with over 10 million fans.
Given our tremendous growth, we are searching for dynamic, entrepreneurial,
broad-minded individuals to be part of our rapidly expanding team! Join our
diverse and motivated team to hone in on your creativity as well as implement
new initiatives within a nurturing, equal opportunity environment!
Reporting to the Head of Marketplace Operations, you will be responsible for:
· analyzing and monitoring KPIs (including lead time, cancellations, customer satisfaction, returns, quality, stock levels) and operation performance
· business development of accounts & account reviews
· following-up on daily operations and improving overall Marketplace operations
· onboarding new sellers in order to get their products live on Lazada Marketplace and coach sellers on due diligence process, content guidelines (descriptions, images) and final approval for new accounts
· understanding the current system (Support Seller Center) capabilities and limitations and work with stakeholders to define business requirements
· coordinating the Marketplace seller center with all WH operations related to Marketplace
· giving feedback to Sales and KAMs, as well as Ops teams about the performance of the accounts, analysis of most common issues and development of next steps to solve them
· Presentation to sellers
In order to succeed in the role, you should ideally have:
· excellent communication skills (written and verbal)
· Excel skills ( Vlook up , Pivot table)
· high energy, self-motivation & ability to thrive in a fast-paced start-up environment
· excellent ability to work in a team in a regional / international environment
· demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
· You should be eligible to work in Singapore for a minimum of 6 months
· International students are required to apply for a work holiday pass to work in Singapore
· Pro-active
Related Job Searches:
- Company:
Lazada Singapore Ptd Ltd - Designation:
Operations Intern - Profession:
Accounting / Auditing / Taxation , General Management - Industry:
Computer and IT, Retail / eCommerce