WHO ARE WE?
We are Singapore''s first traditional Japanese Spa, possibly closest to what you can get to an authentic traditional Japanese inn, a.k.a. ryokan. Hence our motto ''Experience the Japanese Art of Relaxation''.
WHY JOIN US?
Our employees are our most valuable resources. With our tremendous growth, you''ll get opportunities and rewards that are hard to find in other companies. We will train and help you to achieve your greatest potential through ongoing trainings and develop your career in one of our three pillars of retail, education, and distribution.
WHAT DO WE DO?
Our mission statement says it all. To become the most reputable Japanese spa brand in the region that blends the Japanese spirit of hospitality (Omotenashi) with existing spa services to accomplish a greater experience to our guests.
ABOUT IKEDA SPA
Our humble beginning was a single level shophouse located at Bukit Timah, beautifully converted into a Japanese sanctuary with 10 treatment rooms back in 2009. With a dedicated team of therapists and managers, we have garnered more than 9 acclaimed spa awards to date. Following the success of Ikeda Spa, Ikeda Spa Prestige opened its door in 2013 at Clarke Quay, which houses Singapore’s first Japanese public bath house.
- Plan and develop training materials including facilitator plan and learner’s guide
- Develop and conduct on-the-job and classroom training for daily operations, customer service, product knowledge, treatment procedures and selling techniques
- Conduct continual assessment on trainees by means of practical and written tests on a regular basis
- Manage weekly training schedule and monthly training reports
- Review and update spa treatment’s manuals and protocols
- Provide hands-on spa services to customers in order to experience new techniques
- Conduct workshop & beauty talk program and rendered supports for roadshows
- Review customer complaints, treatment service related problems and service program
- Coordinate with Group Spa Manager to implement yearly performance review plan
- Plan and develop mystery shopper program and generate feedback report to the management
- Assist Spa Managers to arrange for hiring and interview of new therapists
- Other duties as and when assigned
- Candidate must possess at least a Professional Certificate/CIBTAC, CIDESCO, ITEC. ACTA certified is an advantage
- At least 3 years working experience as spa therapist
- 1 - 2 year as beauty trainer with experience in beauty.
- Mature, self-starter and work independently
- Willing to travel to different locations for training local and overseas
- Preferably managers specialising in Personal Care/Beauty/Fitness Service or equivalent
- Experience in training salon therapists is an advantage
- Good communication and presentation skills
- Competent with Microsoft Word / Excel / Powerpoint
- Tues - Sat (flexible 5 days work)
- hours per week - 44 - 48 hours work week
- work status : full-time, part-time trainers are welcome
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Ikeda Spa Pte Ltd - Designation:
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Retail / eCommerce