Hidden Solutions Pvt Ltd – Technical Support Agent (Full-time job)

Company
Hidden Solutions Pvt Ltd
sybrid.com
Designation
Technical Support Agent (Full-time job)
Job Type
Entry Level / Junior Executive
Job Period
Nov 2009 - Nov 2010
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$1,000 monthly
Job Description
One of the world's best manufacturer of consumer electronics is hiring!The company makes the most popular digital music players, servers and software.

Known for its very loyal customers, the company is one of the most innovative companies in technology and praised for its brilliant design and quality of products.

We are currently looking for 50 Technical Support Agents on a full-time permanent post-graduation job.

======= Job Scope =======

There is a monthly rotating shift based roster of

5 days a week of minimum 40 hours.



The Support Hours are:

9am to 9pm Monday - Friday

9am to 6pm Saturday - Sunday

(divided into shifts)

Role Expectations:

- Working on a Monthly Rotating Shift

- Supporting China Hours

- Shift rostering may involve working on Singapore public holidays

- Minimum of 40 hours a week

- Attendance and punctuality are very important

- The company has an excellent work environment

- A brand new gym with subsidized membership

- In-house Cafe

- Brand new Call Centre and facilities

- Health Cover

- Employee Purchase Plan along with other perks

- Training will be provided on recruitment

- Training period for new hires is 16 days + a one week transition period

- 1.5 hours per week training per agent with regular weekly team meetings

- Minimum of 12 months contract commitment required for the role



======= Job requirements =======

The applicant should be

1. fluent in Mandarin and English

2. a Singaporean, have Permanent Residency or legit Work permit

3. have a degree/diploma in IT related field or more than a year's experience in technical support



Interested candidates please send your Resume to this posting's email link and attention to Julie.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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