With offices in London, Leeds, Singapore and Cluj in Romania, we are growing really quickly, helping to ensure that we are always flexible enough to accommodate our clients’ requirements. We focus on providing our clients with accurate language services, which deliver value-for-money to their organisations.
Our clients include three serving prime ministers, two of the world's leading oil companies, three of the world's largest banks and one of the top three Premiership football clubs.
As a Project Manager in Translation you will be responsible for managing project lifecycle and ensuring that budgets and quality measures are adhered to. Your role will involve liaison with both clients and suppliers and managing, meeting and exceeding expectations.
ResponsibilitiesEnsuring that projects are executed using the correct methodology and resources in order to provide the customer with the best solution to their needs.
Understanding the company’s processes and procedures, adhering to them and seeking improvements.
Ensuring that the quality of deliverables is in line with or above the clients’ expectations by monitoring the quality of work done by your project team and being responsible for the end quality of the work done by them.
Establishing direct links with clients to ensure good communication on project matters.
Using the company’s project management system for effective organisation and cost inputting in order to enhance productivity.
Actively contributing to improvement of systems and procedures. Identifying issues and proposing solutions.
Ensuring that all customer, supplier and project data and workflow information is kept up-to-date and stored in the correct place for ease of use and future retrieval.
Taking responsibility for the costs of all project tasks. Identifying the full scope of a project from the perspective of client tasks and revenue. Closely monitoring supplier costs to ensure project profit targets are achieved.
Risk assessment on projects including assessing file formats and project scope.
Hitting financial targets for each project.
Assisting with vendor management across services.
Ad hoc QA duties if required.
Involvement in the marketing and selling processes of the company; providing copy for marketing purposes, newsletters, client-facing documentation and website material.
Any other duties commensurate with the level of role to ensure the smooth operation of Global Lingo’s business.
What we’re looking for from you
Client satisfaction in terms of repeat business and feedback on quality.
Achieving profitability targets.
Meet objectives set in quarterly appraisals.
Quality and delivery expectations met on all projects.
Appropriate use of new freelancers.
Being a good ambassador for the company when dealing with customers, adopting Global Lingo’s corporate procedures, culture and goals.
Related Job Searches:
- Company:
Global Lingo (S) Pte Ltd - Designation:
Project Admin - Profession:
Editorial / Linguist / Writing, General Management, Risk / Product / Project Management - Industry:
Others