eYeka Asia Pte Ltd – Korean Community Support Representative

Korean Community Support Representative

Jul 2012 - Jan 2013

Others

$600 monthly

=======About the company=======

eYeka helps brands innovate their marketing and communication through the collective creative power of a community of 204,000 creative consumers in 92 countries. We unlock new insights, deliver breakthrough innovation and drive authentic consumer engagement at a global scale, in a matter of weeks and within a safe and confidential environment. www.eyeka.com

=======Job overview=======

At eYeka, we focus on delivering the best possible experience to our community of creative consumers. As such, we are building an international team to support our creators and assist them in more ways than one. As part of this team we are looking for Community Support Representative to interact with a multilingual and multicultural Community.



=======Job specifications=======

In a start-up, fast-paced, agile and fun environment:

- Interact and provide support to a community of creative consumers

- Develop an in-depth understanding of the members behavior

- Optimize the daily communication with the members of the eYeka Community

- Monitor and update the contents sites, forums and other communication platforms relating to eYeka

- Moderate the call for entries (contests) run on the eYeka website

- Analyze and recommend media

- Analyze members’ activity and feedback in order to assess our level of service

- Contribute to developing and implementing “Best Practices” related to Tools and internal Processes in order to resolve community issues

- Make recommendations for region-specific activities and content in collaboration with the Traffic Manager.

=======Required Skills and Qualifications=======

- Tertiary education

- Real FLUENCY in both KOREAN and ENGLISH is a MUST

- Proficiency in other Asian languages such as: Chinese, Japanese, Indonesian, is an asset

- Basic knowledge of current social media trends and online behavior

- Superior communication and inter-personal skills

- Superior adaptability skills essential

- Can-do attitude is a must

If you think this is you, please email us in English at jobs@eyeka.net with the subject “CSR Singapore” along with a copy of your CV including the languages you speak. We look forward to hearing from you!