DCD Group – Audience Development Executive

Company
DCD Group
staffondemand.sg
Designation
Audience Development Executive
Date Listed
19 Feb 2016
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Flexible Start, Permanent
Profession
Customer Service / Communications
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$2,500 monthly
Company Profile

DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world''s most ICT dependent organizations make risk-based infrastructure and capacity decisions.

Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.

Job Description
Job Description

Working as a member of the delegate audience team, intern will be involved in all aspects of delegate acquisition and sales, including sourcing new clients, building existing industry relationships and maintaining data in the CRM.
Intern will be involved in B2B marketing for DCD Group in order to promote DCDConverged Sydney /Singapore /Hong Kong (http://www.dcdconverged.com/) as well as VIP Guesting clients onto DCD Conference.
PRIMARY RESPONSIBILITIES
1. B2B marketing, contacting existing clients about new events, products and services. Source relevant contacts within data centres, IT and facilities management and operations. Add them to the CRM system and send relevant marketing material to them. Implement team campaigns as instructed, managed end-to-end client relationships and provide feedback.
2. Conduct strategic Audience Development telephonic campaigns as per the VIP Guesting Strategy.
3. Actively researching and understanding the conference focus and program which you are promoting to keep clients and fellow staff informed of news and relevant developments within the Data Centre Market.
4. Communicating with potential delegates and VIP Guests, explaining how the programme and the benefits of attendance at DCD events worldwide can assist those working in the data centre and information technology mission critical industry.
5. Pitching to clients and leads in a bespoke manner, ensuring that you are persistent and provide a high level of customer service at all times.
6. Maintaining the company CRM system; ensuring that all information is accurate and relevant and recording all activity. Booking people on to relevant events and confirming registrations.
7. Communicating and liaising with the sponsorship team for potential event sponsors and online/print advertisers, as well as other departments as required.
8. Communicating contact details with the Content and Editorial teams for potential speakers, panellists, news and content.
9. Implement team campaigns undertaking market/delegate research as instructed by the event manager.
10. Ensuring that all leads and contacts are followed up in a timely manner and to completion.
11. Working closely with finance team to ensure all payments are made prior to attendance at events or training.
Onsite event work including the time required for travel and preparation, as well as performance of pre and post event activities, and other duties as instructed throughout the event by management and coordinators.

Qualifications

• Telesales and telemarketing experience; ideally B2B.
• High standard of intrapersonal skills and tenacity to innovate.
• Possesses confidence to engage with clients of all levels.
• Good organizational and time management skills.
• Proficient computer skills: Microsoft Office, Google Docs, CRM and databases.
• Excellent communication skills- both verbal and written.
• Fluent in English. Mandarin/Bahasa/Cantonese would be an advantage to liaise with foreign counterparties

Other Information WORKING CONDITIONS
Business travel opportunities available; depending on the events. Should you be required to travel to the city where event is held, flight and accommodation expenses will be financed by DCD Group.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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