CDNetworks is one of the leading content delivery network (CDN) services provider, enabling Asian and global multinational corporations to accelerate their digital content with cloud computing technology. CDNetworks’ suite of services include a fully integrated Cloud Security DDos protection and a Web Application Firewall.
Our mission is to transform the Internet into a secure, reliable, scalable and high-performing Application Delivery Network. With expertise in assisting companies expand their footprint in emerging markets such as China and Russia, CDNetworks route content and applications for optimal delivery across the Internet.
CDNetworks accelerates more than 40,000 global websites and cloud services across a network of 160 PoPs in more than 99 cities. With offices in the US, UK, South Korea, China, Japan and Singapore, we have been serving enterprise customers for over 15 years across industries such as gaming, finance, e-commerce, manufacturing and media.
For more information, visit http://www.cdnetworks.com.sg/
We are seeking a Technical Sales Engineering Intern who would like to experience working in a dynamic, innovative and results-driven environment.
The Intern will support the day-to-day operations of the Technical Consulting Team through close collaboration with Sales, Marketing and Service Delivery functions. You will also have opportunities to hone your skills by working on various assignments under the guidance of subject matter experts.
The Intern should be a team player with a ‘can-do’ personality, embrace challenges, and possess strong interpersonal and problem solving skills.
RESPONSIBILITIES
You will undergo an orientation program to learn about our technologies, as well as participate in internal strategy meetings and external events.
You will finish the internship having formed close relationships with team members, mentors and fellow interns. You will also gain broad exposure to various aspects of technical consulting and a sound understanding of the Content Delivery Network (CDN) industry.
Duties include, but are not limited to the following:
• Assist in pre- and post-sales support to customers in the establishment of services.
• Assist in facilitating incident responses and escalations to advanced support teams when necessary.
• Assist in ensuring technical issues faced by customers are resolved in a timely manner.
• Support the setting up of trials and conducting performance tests for prospective customers.
• Facilitate ongoing escalations of technical support requests or issues from existing customers.
• Participate in customer research and analysis so as to provide insightful recommendations to Sales and Marketing teams.
• Assist in the preparation of technical presentations and demonstrations to current and prospective customers.
REQUIREMENTS & COMPETENCIES
• Students majoring in Computer Science, Computer Engineering, Information Technology, Cyber Security or an equivalent technical discipline.
• Basic understanding of Linux operating systems is required.
• Knowledge in networking fundamentals like TCP/IP, computer applications, security and web technologies is a plus.
• Possess excellent verbal and written communication skills.
• Possess strong organisational skills, a keen desire to learn and ability to prioritise in a challenging, fast-paced environment.
• Able to work independently as well as part of a team.
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- Company:
CDNetworks Singapore - Designation:
Sales Engineering Intern (Pre- & Post-sales) - Profession:
IT / Information Technology - Industry:
Computer and IT